Grand Unified Theory of Service Design, Systems Design, and Organization Design

Jeff Sussna is an internationally-recognized systems thinker and IT expert, combining engineering expertise with an ability to bridge business, creative, and technical perspectives. He is Founder and Principal of Ingineering.IT, and will be speaking and leading a workshop at this year’s Managing Experience Conference in San Francisco, March 29–30. I sat down with Jeff to […]

from Adaptive Path http://ift.tt/1M9L2gA